Help & Support
Find answers to common questions about BackyardGolf, shipping, warranty, and more.
Frequently Asked Questions
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Shipping & Warranty
Fast delivery, comprehensive protection
Shipping Information
United States
3-5 business daysCost: Free on orders over $299FedEx / UPS
Canada
5-7 business daysCost: $20 flat rateFedEx International
Europe
7-10 business daysCost: $35 flat rateDHL Express
Rest of World
10-14 business daysCost: $45 flat rateDHL Express
Note: Orders placed before 2 PM EST ship same day. Tracking information provided within 24 hours of shipment.
Warranty Coverage
2-Year Standard Warranty
- •All electronic components
- •LED lighting system
- •UWB tracking sensors
- •Structural defects
- •Mobile app lifetime access
Extended Protection Plan
- •Everything in standard warranty
- •Accidental damage coverage
- •Priority replacement service
- •Annual maintenance kit
- •Exclusive beta features
Add for $49
Return Policy
30-day money-back guarantee
Free return shipping
No questions asked
Full refund including shipping
Product must be in original condition
Need Help?
Our support team is available Monday-Friday, 9 AM - 6 PM EST
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